Furnace and Air Duct Cleaning2022-08-05T17:42:58+00:00

What Can You Expect From MAX’s Air Duct Cleaning Team?

MAX Quality MAX Value
– NADCA certified company. We clean to the highest standards in the industry.
– Competent and trained technicians.
– We exhaust outdoors or into a HEPA box to adhere to NADCA standards.
– Cleaning reports with before and after photos available for client peace of mind.
– We strive for a 5-star customer experience on every job.
– Three options for cleaning to fit your budget and cleaning needs.
– True Upfront Pricing. No hidden fees. No high-pressure sales tactics.
– Pricing is based on the size of your home. No need to count your vents.
– 100% satisfaction guarantee.
– One call does it all. We serve your heating, cooling, plumbing, and duct cleaning needs.

Our Air Duct Cleaning Services:

– Residential furnace and air duct cleaning

– Commercial duct cleaning

– Property management services – Coil cleaning, filter maintenance, and dryer vent cleaning

– Emergency restoration duct cleaning (after fires or floods)

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Commercial Duct Cleaning – What to expect:

  • A NADCA-certified company that adheres to the highest cleaning standards.
  • No security risks. Our equipment does not require doors to be open during the cleaning as we can exhaust into a HEPA box indoors, or run airlines through a roof hatch. 
  • Our technicians are either Journeymen, Apprentices, or certified Air Systems Cleaning Specialists (ASCS).
  • Highly skilled, trained, dedicated and motivated staff. We invest in the long-term success of our people creating a knowledgeable workforce that our clients can trust and rely on.  
  • We have a scalable workforce and our cleaning equipment has been uniquely set up to serve small and large commercial projects. 
  • Our management team has 3 generations of duct cleaning experience and has cleaned almost every type of equipment in Alberta.

Would you like to schedule a quote for a commercial building?

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Residential Furnace and Duct Cleaning

What to expect:

  • Upfront pricing based on the square footage of your home. 
  • Three options for cleaning to fit your budget and cleaning needs.
  • 30-minute arrival windows.
  • A courtesy call when our technician is on their way.
  • Customers sign off before the work begins.
  •  Payment is collected after the work is completed to your satisfaction. 
  • Professional and polite technicians who respect your family and your home. 
  • Clean vehicles and presentable uniformed technicians.
  • Money back guarantee. If you are not satisfied with the service you can request a full refund within one month of the service.

Would you like to schedule a quote for your residence?

Schedule a Quote

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Why do you need to cut an access hole above the furnace? 2022-06-27T18:29:02+00:00

While cleaning the furnace system we will separate it into supply and return systems. We use a filter block in the filter slot so that we are only cleaning one system at a time, and we double our suction on the furnace system. Many companies will only hook on below or above the furnace which will cause dust and debris to go through the AC and furnace exchanger which would ultimately void your furnace or AC warranty.  The supply side is above the furnace and the return system usually feeds the furnace with both fresh air from outside and the ambient air from inside the house to the base of the furnace. We will place a furnace block above the furnace or above the AC unit if there is one present. To do this we need to cut an access hole above the furnace to protect the furnace and provide proper suction.

When should I expect the technician to arrive?2022-06-27T15:36:42+00:00

We provide a 30-minute arrival window on the date of the duct cleaning appointment. Our technicians will also give you a courtesy call at least 15 minutes before they arrive to let you know they are on their way and to confirm the arrival time. If for some reason they are running late we will do our best to give you as much notice as possible. On this call they will also ask if there is anything they should be aware of before they arrive.

What type of vacuum does MAX use and why?2022-06-27T18:27:25+00:00

Truck-mounted duct cleaning equipment has its advantages and disadvantages similar to portable units. The advantage is that the truck looks like it would provide more suction. In certain situations, especially if it is difficult to find proper power onsite, a duct cleaning truck can be more advantageous. 

That being said, there are many downsides to using truck-mounted equipment. The people behind MAX’s duct cleaning division have used both truck-mounted and portable equipment and there has been much debate over the years before arriving at our current vacuum system that runs off electricity instead of gas. 

The downside of a truck mount system:

  • The dust that is collected in a truck mount unit from other jobs is blown out all over our client’s yard and our equipment every time you start up the truck. This can sometimes result in bringing contaminated air into the home during cleaning if there is little wind or the wind is in the wrong direction. 
  • They do not work in many commercial and some residential situations as you may not have enough hose to reach the units.
  • The client may not want their building to have the door open the whole time during cleaning for security reasons. 
  • Each length of hose that you add to the truck reduces your overall suction. With a portable unit, you may only need one hose which means you will have about 5000 CFM right at the furnace, instead of around 10,000 CFM outside which is often less than 5000 by the time you add all the hose lengths. 
  • You will never be fully prepared as sometimes a portable unit is required onsite and 99% of the time a portable unit can accomplish the same result that a truck mount can. This reduces canceled or delayed work. 
  • You can bring multiple portable units in one vehicle as opposed to one suction hose from a truck which makes it a scalable solution for large commercial projects.
  • An idling truck running a vacuum causes unnecessary pollution outside the home which can bring unwanted exhaust into the home. It also doesn’t work well from a branding perspective. You are supposed to be cleaning the air rather than polluting it. 
  • Cleaning furnaces in Canada’s harsh winters can be troublesome if you are exhausting outdoors with a truck mount or portable system. You are essentially turning off the furnace for 3 hours and sucking all the hot air out of the house and hoping the furnace works after you are done or you will risk freezing pipes in the home. 

With the latest advancements in portable cleaning technology, as well as MAX’s own unique cleaning methods, we can now maintain NADCA’s strict standards of exhausting outdoors or using actual HEPA filtration when exhausting indoors on every site we go to. Our Vacuum system uses 220V right from a dryer plug or it can plug into two 110V outlets on separate breakers. This solves many of the problems listed above. It often takes about 10% more time to clean a house with our system, but the benefits outweigh the costs.

What kind of service can I expect from MAX Heating2022-06-27T15:35:29+00:00

MAX’s duct cleaning employees have high attention to detail. Our technicians are also very aware of their surroundings and don’t rush through their job so that they do not scratch floors or walls with airlines or tools. They use corner guards, floor runners, or drop sheets where necessary. If you would like us to use more of these protective items in a certain area of the home while your furnace system is being cleaned you can also request this at no additional charge. 

The actual cleaning of the HVAC system is also a very detail-oriented undertaking. Ducts should be cleaned to the best of our abilities and to the customer’s satisfaction. This is part of the reason why we take before and after photos of every return vent and inside the main access holes. If the customer is not 100% satisfied, they have thirty days to decide whether they want a refund. This is why we are very thorough with our work and do our best to engage the customer along the way to explain the duct cleaning process.

What is MAX’s furnace cleaning process? 2022-06-27T18:28:10+00:00
  1. Provide upfront pricing with signoff from the client before starting the job. 
  2. Use floor covers and corner guards where necessary. 
  3. Test the system to ensure it is working and then turn off the furnace system before cleaning.
  4. Seal off the ductwork throughout the home. 
  5. Cut an access hole above the furnace and in the return ductwork. 
  6. Install furnace/AC cover to ensure no debris goes into the AC or heat exchanger. 
  7. Install filter block to separate the system into supply and return ductwork and to double suction on each system. 
  8. Connect 8” vac hose to the supply and return side of the furnace accordingly. 
  9. Use agitation tools with high-pressure air like forward blowing skipper balls in the supply vents and forward whips in the return vents to thoroughly clean them. Wipe down each vent boot and vent cover. (The majority of companies out there will simply blow air down each vent and some will use agitation tools in the main plenums by the furnace. After taking photos of every return vent we clean, we understand what it takes to properly clean every vent. Before booking a service, be sure that the duct cleaning company uses agitation tools with air in every vent that resides on the floor, or on the wall. Some heat vents in the basement do not require agitation tools unless they have been affected by soot from a fire or dirt and moisture with the potential of mold. 
  10. Once all debris has been moved to the main supply and return ductwork, we will clean them towards the furnace with agitation tools and high pressured air. We will then inspect the plenums for debris with a camera. 
  11. Clean out the burners (remove the cover if applicable), blow out the furnace exhaust fan (high-efficiency furnaces), clean off the thermocouple, and the remaining components in and around the furnace with light air and about 12 inches away to avoid breaking the igniter coil, computer or other elements. 
  12. Go to the bottom of the furnace with the filter block removed and clean out the blower compartment. 
  13. Once the compartment is clean, reach into the fan with your air wand to ensure the furnace fan is not spinning freely. 
  14. With the fan stopped and the suction close by, blow out one side of the fan, rotating the blades slowly to ensure you cover everything. Blow in different directions to get any hidden dirt.
  15. Reclean the base of the furnace and check it with a flashlight to ensure we didn’t miss anything. 
  16. Wipe out the bottom of the furnace with a cloth and Benefect all-purpose cleaner. We do not use a non-disinfectant cleaner as this could promote mold growth and moisture should never be introduced into an HVAC system unnecessarily. 
  17. Take out the furnace/AC cover and re-attach the vacuum to the top of the furnace 
  18. Install the bottom furnace compartment cover to ensure the fan switch is engaged. 
  19. As an extra precaution, turn on the furnace with the vacuum running on low to ensure any debris that may have been missed is then sucked up rather than blown back into the system. 
  20. Disconnect the vacuum from the ducts and remove the hose from the vacuum to allow it to exchange out the air in the furnace room as there may be dust that was put into the air during the cleaning process. This often comes from the outside of the ductwork when using agitation devices and air. 
  21. If there is no additional equipment to be cleaned, turn off the vacuum. Wipe down furnace doors and reattach, install patches and access holes and pack up cleaning equipment.
Should I clean the exhaust vents in my home? 2022-06-27T18:26:32+00:00

Cleaning out the exhaust vents and fans in the home can help improve the airflow and efficiency of the exhaust systems, and in some cases where they are plugged, reduce the chances of fires or equipment breaking down. 

Ensuring proper airflow and exchange in your home is important to ensure moisture is not built up in bathrooms and unwanted smells leave the home and fresh air is recirculated into the home.

How often should I replace my furnace filter? 2022-06-27T18:25:05+00:00

For 1-inch MERV 8 filters, we recommend replacing your filter every 3 months

For 4-inch MERV 8 filters, we recommend replacing the filter once every 6 months. 

When in doubt read the recommendations on the label, your furnace manufacturer’s recommendations, or replace it once it looks dirty. 

During wildfires, in high-activity homes with pets, or during construction you should check it monthly.  Do not use filters with a higher than MERV 8 rating unless it is approved by your furnace manufacturer. Having a higher than MERV 8 rating can overwork your furnace motor and cause it to break down faster.

How often should I have my furnace cleaned? 2022-06-27T18:24:29+00:00

For residential properties, your furnace should be cleaned as often as you feel it should. It is kind of like asking someone, how often should I sweep my floor. The answer varies greatly depending on use and a person’s personal cleaning standards. 

Generally, you should clean your furnace and ducts after a major renovation when the furnace was running, soon after purchasing a home if it hasn’t been done in the past year, or every 1-2 years if you have bad allergies or asthma or have animals in the home that cause guests to have allergic reactions when visiting. For general house cleaning purposes and to reduce the amount of dust circulating throughout the home, it is generally recommended every 3-5 years but it is not required. 

Many companies will recommend cleaning every year, but there is no set requirement for residential homes. There are only set standards in place for places like hospitals. 

To read more about when you should have your system cleaned you may want to read what the EPA (environmental protection agency) recommends

One thing that the EPA does not mention is that in Canada most homes cannot shut off the furnace for prolonged periods during home renovations which is why in Canada furnace and duct cleaning is a more regular occurrence than in the US. 

How often should I have my furnace and AC tuned up? 2022-06-30T20:36:23+00:00

It is recommended that you have your furnace and AC unit professionally inspected and maintained by a professional. A simple tune-up could save you hundreds of dollars in energy savings, extend the life of your equipment, reduce downtime, avoid expensive emergency call-outs, and reduce the risk of carbon monoxide poisoning from a faulty heat exchanger.

How often should I clean my dryer vent? 2022-06-27T18:25:38+00:00

The National Fire Protection Agency (NFPA) recommends cleaning your dryer vent “once a year, or more often if you notice that it is taking longer than normal for your clothes to dry.” 

In our experience, if your dryer is on the second floor or vents up to the roof you should have it cleaned professionally at least once a year if not more frequently. 

If it is in the basement or the main floor and has an exhaust duct that is less than 8 ft long and you don’t do a lot of laundry or dry new towels often then you could clean it every 2-3 years.

How much does it cost to clean my furnace and air ducts? 2022-06-27T15:38:54+00:00

MAX’s air duct cleaning services are a little bit different than what you might be used to. Our pricing is upfront and we only start cleaning once the service has been approved by the homeowner. We also charge according to the size of your home and the number of furnaces, not the number of vents. This allows clients to be sure of the price often before we even arrive. Most companies will give you a low upfront cost, but then add charges like fuel, disposal fees, additional vents, access panels, AC cleaning charges or use hard-sell tactics. The cost of cleaning a home starts at $325 and goes up from there depending on the size of the home and the service type you would like performed. 

To find out how much it costs to clean your particular system, click here or give us a call.

Do you need to park on our driveway? 2022-06-27T15:37:15+00:00

As a general rule, we do not park in your driveway unless permission is given. It is often the best place to park to perform cleaning; however, our systems are set up to work from 200 or more feet away so we can easily park on the street. We know that some clients prefer that we do not park in their driveway and sometimes someone needs to back out of the garage at some point.

Do you need access to every room in the house?2022-06-27T15:36:54+00:00

We would prefer to have access to every room in the house as most rooms will have a vent in them. Entering into every room in a person’s home makes duct cleaning a very personal endeavor. After all, when was the last time you entered someone’s home and looked under their bed or in their closet after only meeting them for a few minutes. This is why our technicians are personable and respectful of the client’s home.

Do I need to be home during the duct cleaning appointment? 2022-06-27T15:37:44+00:00

Although we can easily complete the furnace cleaning job without anyone at home, we would ask that one of the homeowners be home at the beginning of the appointment and preferably at the end. You do not have to pay for the work until it is signed off and approved, but we would prefer that you be home to sign off and to understand the cleaning process and what is and is not to be completed during the appointment. We can arrange the air duct cleaning service without someone’s home, but we will require a credit card upfront before we begin. You will only be charged once the job is approved and completed.

Are you a NADCA certified company? 2022-06-27T18:28:36+00:00

We are a NADCA-certified company. NADCA stands for National Air Duct Cleaner’s Association and is the only governing body in the industry. Being NADCA certified member means that we uphold their standards on every job and clean to the highest standard in the industry. To see our current membership standing you can click below:

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