It’s finally spring, the magical time of year in Alberta where it’s just warm enough that you don’t need your furnace running at full power twenty-four hours a day, and yet you don’t need to turn on the air conditioning just yet either. Springtime is the ideal time to assess your HVAC systems. Is your furnace ready to call it quits? Are you convinced that you need a central air conditioning system now that you’re spending extra time at home? Then it’s time to book a consultation with a heating and cooling service company near you.


What to Expect from HVAC Installation

If you’re in the market for a new heating and cooling system, do you know what you should expect from the HVAC professionals before, during, and after installation? Do you know the difference between a manufacturer’s warranty and an installer’s warranty? We’ve got three tips to help you feel confident and prepared for your next installation.


Get All Your Questions Answered in a Full Consultation

When you schedule a consultation with a furnace company, you should expect a full, educational customer experience. You’re investing in an important system that will keep you and your family safe and comfortable for years to come. You’ll want to take your time to find the right option for your needs.

Don’t hesitate to ask your contractor about the best furnaces to heat your home or the best central air conditioners to cool your home. Your installer should discuss the topics of high efficiency, heating costs, and home comfort, which you should all factor into your buying decision. If you don’t feel satisfied with the level of customer service provided during the consultation, feel free to explore other companies for their opinions. You should also get a free quote to compare with other companies.


Know Your Warranties: Manufacturer vs. Installer

Warranties are very important documents to have, but they can be a bit confusing. Both furnace and air conditioning units will come with two warranties: the manufacturer’s warranty and the installation warranty. What is the difference?

  • Manufacturer’s Warranty – This covers defects in the manufacturing of the product. If a part is missing or damaged, it falls under this category. If the product is installed correctly and fails to work because of a flaw in making the product, this falls under manufacturing. This type of warranty typically lasts a certain length of time, and the cost of the coverage is included in the price of the item.
  • Installation Warranty – This covers issues around the installation of the product. If the product is installed incorrectly and becomes a hazard or doesn’t work, it is covered by the installation warranty. If the product is damaged because of the way it was installed, this is covered by the installation warranty. Check with your installer about whether this type of warranty is included in the installation price or is an extra feature.

Basically, if the product is faulty because of how it was made, you’d contact the manufacturer. If the problem lies in how the product was installed, then you’d contact the installer.


Education: Before and After Installation

A high-rated heating and cooling company will take the time to educate you on the process and the product before and after installation. You’ll need to know important information such as how to adjust your furnace or air conditioning system. You’ll also require maintenance details, including the best options for filters, how to replace them, and how often. You’ll also want to know details like how to keep your system working efficiently and who and when to call for assistance. HVAC experts like ours will tell you how often you need professional maintenance and leave you with their contact information.


Your HVAC Installers Serving Edmonton and Surrounding Areas

At Max Heating and Air Conditioning, we value our customer service experience and are happy to answer all your questions about heating and cooling systems. Visit our website to get a free quote or contact us to schedule a consultation today.